Refund Policy
At ComCom, we are committed to providing a vibrant and engaging platform for students across India. Our paid features, for e.g. post boosts, are designed for one-time use and are non-refundable. We encourage users to carefully consider their purchases before proceeding.
Our app is free for anyone to use, offering a range of features designed to connect and empower students.
In addition to our free offerings, we may introduce certain fun features that users can choose to purchase for an enhanced experience.
Exceptional Cases Only
Exceptions
While our general policy is not to offer refunds, we recognize that exceptional circumstances may arise. If you experience issues preventing you from using a purchased feature, such as app downtime or technical glitches, we are committed to addressing your concerns:
Special Case Scenarios:
In the event of app downtime or technical issues that impact your ability to use a paid feature, please contact our support team within 7 days of the incident.
Review Process:
Each case will be reviewed individually to determine the appropriate course of action. If a refund is deemed necessary, it will be processed promptly. All refunds will be made within 2 days once approved. Your refund will be made to the same card you used to make the payment
CONTACT US
Get in Touch
If you have any questions or need assistance with a specific issue, please reach out to our support team at help.us.comcom@gmail.com. We are here to help and ensure you have the best possible experience on ComCom.
Thank you for choosing ComCom as your student community platform!
Contact Rohit Sarvagode at (0091) 992 327 7042 (India) / (0044) 7587 115 392 (UK) or email at r.sarvagode@outlook.com for any urgent matters.
Email Us
help.us.comcom@gmail.com
Call Us
(0091) 992 327 7042 (India) / (0044) 7587 115 392 (UK)
Leave us a message
And we will get back to you as soon as possible.